Townsend 7 - Person Patio Conversation Set with Cushions

BUYER -BEWARE!!!!! For complete details of my review please see my trustpilot review. I placed an order on March 1, 2026 for 2 outdoor chairs and 1 ottoman. I did not receive the chairs and only a portion of the ottoman until 4/12. One chair was defective and had to be replaced. After several calls and emails regarding the missing item and defective chair, I received the replacement chair on 6/4. On 6/8/26 I received an email stating they were cancelling the ottoman order because they were no longer available.! POOR service over a very long 14 weeks!!

Love these. Look great on our porch. And go well with the other outdoor furniture we purchased from Birchlane.

Good quality for the price. Came in 2 boxes, one for cushions and one for the chair. Relatively easy to put together, only a few pieces. All the tools we needed were present. Only surprising thing was that the seat is attached to the frame only with zip ties. Cushions are full and comfortable!

These are very contemporary looking and comfortable. The base is webbed so allows better comfort. Easy to assembly.

It’s still in the box because we are still waiting for the matching chairs and coffee table to be delivered. I anticipate having to return it because the rest of the furniture has been back ordered for 2 months despite the fact they took full payment. Very shady business practice - they email every week saying just one more week to keep stringing you along. I ordered this set in May and was told it would be delivered the following week, it’s now almost August. I’ve contacted support 3 times and always promised it will be in the next week. I will never order from Wayfair or Birch Lane again.