Clairmont Teakwood Patio Sofa

Ordered on May 27, 2025 and received on June 5, 2025 with broken arm. I called customer service and Helen was very courteous and ordered two replacement arms to be FedExed. Received replacement arms on June 13 and the arm was broken again. Same arm broken each time. Called Customer Service again. This time Maria, again very courteous and efficient, said replacement would be sent out again. I asked for better packing material as both times the arms were packed in bubble wrap and paper. Finally received two intact arms on June 22 after it was promised on June 20. While Customer Service was responsive, I don't think I would order from them again. The quality is not what I had hoped for. It is not soft and comfortable and I'm not sure those arms will hold up.

Fantastic sofa, very comfortable and not too hard to put together!!