We got this couch as a last resort after being dragged around by another company, so I didn't have super high hopes and it wasn't exactly what we wanted. But it's turned out well! The back cushions came extremely overstuffed and firm (see closer photo), which didn't match any of the listing or review photos. It felt like the back of the couch was trying to push you off every time you sat back. But it turns out those cushions are just loose fill, which normally I do not like, but here it meant I could just remove a bunch of stuffing and now they're much better. The couch is a little taller and looks bulkier in person than I was expecting, but it's growing on me. We've had the couch for about five months now and it gets jumped on daily by my two toddlers. No worse for wear so far. This is the Sustain Dursky Charcoal, which is quite soft. In the second photo you can see that I've flipped the back cushions for even wear. Contrary to other reviewers, this is totally possible! You just have to be okay with the back and seat cushions not necessarily lining up--you have to flip them across the two sides of the couch, not in place.

I wanted to like it. The cushions are too high for my purposes and it isn’t really comfortable. I should have know. Better than to buy a couch with unattached pillows. So, the fault is mine.

Couch is nice looking and comfortable but could use more cushioning on arm of couch. Delivery guys were great.

Firm, sturdy, and really pretty! Really happy with this sectional!

Love this couch. It’s great quality and fits our space well. We love the Bevin natural fabric. It’s not too soft and allows for us to space out. It looks so high end! I just love it!