Tessa 59 " Loveseat

The couch itself is awesome but buyer beware. The website specifically showed the item in stock with an expected shipping range. I purchased it based on that range, as many other couches had 6-8 week shipment dates. Then the day before the range the website changed to show the item back ordered. When I called to try to cancel, because time was of the essence, I was assured it would be cancelled by their representative. He even verified that with his supervisor. The next day the company wrote to decline the cancellation. I chatted with their representative and they refused to honor their own word. They also claimed the product was “custom” and therefore non cancellable, despite no reference to it being custom in the order page. Further the return page referenced their 30 day policy with a link to further terms. It did not reference the item as custom. It did not say that the standard return policy didn’t apply. Why reference the 30 day returns if it doesn’t apply at all? Do better.

It's beautiful! Well made and just what I was looking for. And, it's comfortable! Now to finish furnishing the rest of the living room! Downsizing has it's perks!!

I just love my new loveseat. It is the color I wanted and the size too. I downsized from my last living room suite and this was just perfect. Comfort , quality, and style. Highly recommend. I love shopping with Wayfair, always guaranteed quality.