Warranty Details
Kingston Brass Faucets – 10 YEAR LIMITED WARRANTY Kingston Brass warrants its faucets to be flawless during normal residential use. If the faucet should leak or drip during normal use, you may obtain warranty parts through the original place of purchase. If these parts are unavailable by the original place of purchase then Kingston Brass Inc. will, free of charge, mail the original owner the cartridge or parts necessary to repair the faucet to a good working condition. All warranty parts will be shipped freight prepaid ground service. If expedited shipping is requested customer will be responsible for freight charges. This product warranty applies only to Kingston Brass Faucets installed in the United States and Canada ONLY. Kingston Brass also warrants all other aspects of the faucet or accessories including finish, to be free of defects in material and workmanship during normal residential use within (10) ten years from the date of purchase to its original owner, on all finishes including matte black EXCEPT oil-rubbed bronze and dark bronze since they are considered living finishes and as such, color changes are part of the normal living finish behavior, however oil-rubbed bronze and dark bronze faucets still carry Kingston Brass’ 10 year mechanical warranty. If a defect is found in normal residential use, Kingston Brass will, at its election, repair, provide a replacement part or product, or make an appropriate adjustment. Damage to a product caused by improper installation, accident, misuse, or abuse is not covered by this warranty. Improper care and cleaning will also void the warranty. Proof of purchase (original sales receipt) MUST be provided to Kingston Brass Inc with all warranty claims. Kingston Brass will not be held responsible for labor charges, installation, or other incidental or consequential cost. In no event shall the liability of Kingston Brass Inc. exceed the purchase price of the item purchased.
