Well, as you can see from the reviews, buying this vanity will really be a gamble. Most reviews say the vanity is great (although I would be careful of the 5 star reviews that don't come with photos). You can take the risk if you want, but be aware of reviews like mine and others like it.
I had a contractor install this vanity when I wasn't home. When I got back, I immediately noticed peeling paint on the very first drawer (i.e. in the most obvious location ever, can't even be hidden off to the side or something). I ran my hand over it, and the paint chipped right off! I immediately contacted customer service and we got into a back and forth that lasted 24 hours. They insisted they couldn't help because I had installed the vanity, said it was probably contractor damage, said they were like most stores and didn't allow returns of opened items. I didn't give up; I countered with screenshots of other reviews that discuss cracked seams and paint, and the fact that I can ABSOLUTELY return an item with a clear manufacturer's defect at most stores in the US. Ultimately, I asked for a phone call from a manager so we could further discuss.
In the meantime, I attempted to wipe down the vanity with soap and a microfiber cloth, which made the original chipping worse AND created chips in a whole new location.
Ultimately, we agreed on a compromise; they are sending me a can of touch up paint AND giving me 20% off the vanity. If I don't like the touch-up paint, I can contact them to pick it up for a full refund. For those of you who said the company didn't offer you anything; you just have to be pushy.
These pictures are from today; just three days after the vanity was installed. It's a shame, because it really is beautiful and looks great in my bathroom otherwise.
