Padua Kids Full Over Full Bunk Bed

I paid $320 for professional assembly of this bed, and the service pro who assembled the bed did so according to the instructions. However both the main photo of the bed on the website, as well as the assembly instructions included in the box, which the service pro followed exactly, have the ladder in front of the book case. Upon climbing up to the top bunk myself (I am 125 pounds - capacity says 400 pounds) it felt very wobbly and I was concerned about safety. I contacted the customer service team. First I was told that I would receive additional "support parts", but the following day I was contacted by someone in the "parts department" who told me that the instructions are "unclear" and that other customers experienced the same, and that the ladder should go on the opposite side from the bookcase, and that I need to "undo some steps and move the laddder". The instructions are not unclear, they are incorrect. I also am not confident that I can properly take apart and reassemble accurately, which is why I paid Wayfair for a service pro the first time around. This is not just an annoyance, but a major safety concern about the stability of the top bunk. I am in the process of trying to return the entire bed.

We just received these beds about 2 weeks ago and they have been great!!! Easy to assemble (did take a bit longer than we thought though) and feel strong & sturdy! I would recommend these in a heartbeat, and for the price compared to others out there, it’s a win!!

The bed is more beautiful in person. Great quality, sturdy, and directions make assembly simple. I love the shelves for toy storage too!

I purchased the Padua Full over Full Solid Wood L-Shaped Bunk Beds with Shelves by Maxwood Furniture for my family's immediate bedding needs, and unfortunately, my experience has been disappointing so far. Despite having a handyman ready to set up the bunk beds by a specific date, the main base pieces were missing from the delivery. I have now been waiting for replacement parts for two weeks, and the bunk bed pieces are still scattered all over the place. I will update this review once I receive the replacement parts, but as of now, my experience has been frustrating and inconvenient

Great setup!! So easy to assemble. My kids and I finished in less than 3 hours. (Just make sure the ladder goes over the shelves, the instructions aren’t designed for this layout and I had to undo a few steps for the correction). Highly recommend this!!! Sturdy and well made, easy to assemble